https://www.abnus.org/jemeb/issue/feed Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) 2025-01-01T15:15:57+00:00 Nofri Satriawan editor@abnusjournal.com Open Journal Systems <p style="text-align: justify;"><strong>Journal of Economics, Management, Entrepreneurship, and Business (JEMEB)</strong> is open access and peer-reviewed journal, published by Abnus Publisher, which is a dissemination medium for research results from scientists and practitioners in many fields of Business, Economics, Management, And Entrepreneurship. JEMEB is a biannual journal issued in May and November. Since 2021. The editors welcome submissions of papers describing recent theoretical and experimental research related to (1) Theoretical articles; (2) Empirical studies; (3) Practice-oriented papers; (4) Case studies; (5) Review of papers, books, and resources; and (6) A proposed conceptual model.</p> https://www.abnus.org/jemeb/article/view/203 The Banking Economic Value Model Based on the Perspectives of Investment, Credit, Service Quality, and Digital Banking with the Moderating Role of Bank Digitalization Level: A Systematic Literature Review 2024-12-29T17:04:29+00:00 Nadia Ismi Avissa ndiaismavssa@gmail.com Sri Utami Ady sri.utami@unitomo.ac.id Nur Sayidah ndiaismavssa@gmail.com <p>The rapid development of technology, particularly in the application of artificial intelligence (AI) in the banking sector, has attracted the attention of many researchers. The implementation of AI in various operational aspects of banking, such as investment, AI usage in credit, service quality, and bank digitalization, is expected to enhance the economic value of banks. This study aims to analyze the relationship between AI usage in the banking sector and its impact on the economic value of banks using a qualitative approach. This research analyzes 85 literatures related to these variables, obtained from journals indexed in ScienceDirect, Emerald, Google Scholar, and indexed in Scopus Q5 to Q2 and Copernicus. The research model focuses on literature analysis to identify the contribution of variables involving AI in enhancing the economic value of banking. The findings show that investment in AI, AI usage in credit, AI-based service quality, and the level of bank digitalization significantly contribute to the improvement of bank economic performance. The impact on theory indicates that AI and banking digitalization strengthen a new paradigm in enhancing the competitiveness and operational efficiency of banks. This study provides important insights for the development of a banking economic value model in the digital era while opening opportunities for further research on other factors that may influence the economic performance of banks.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Nadia Ismi Avissa, Sri Utami Ady, Nur Sayidah https://www.abnus.org/jemeb/article/view/198 A Comprehensive Review of Service Quality, Perceived Value, Loyalty, and Customer Satisfaction: Integration and Implications for Modern Marketing Strategies 2024-12-29T17:07:08+00:00 Agung Pribadi agungunitomoS3@gmail.com Sri Utami ady sri.utami@unitomo.ac.id Nur Sayidah agungunitomoS3@gmail.com <p>This research is a qualitative study that aims to analyze factors that can trigger customer loyalty, including service quality, perceived value, and customer satisfaction. The method used in this study is a literature review by reviewing theories and previous journals put forward by experts, as well as the results of various previous studies regarding customer loyalty, service quality, perceived value, and customer satisfaction. This study explores the relationship between service quality and perceived value simultaneously on customer loyalty, both directly and through customer satisfaction. Although these two variables have often been discussed separately, a combined approach that looks at the impact of both while introducing a new perspective (novelty) that is rarely raised in customer loyalty studies. The results of the analysis show that service quality and perceived value have a significant contribution to increasing customer satisfaction and loyalty. These findings provide important insights for marketers, as they allow for the design of more effective strategies to attract and retain customers through</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Agung Pribadi, Sri Utami ady, Nur Sayidah https://www.abnus.org/jemeb/article/view/199 Building Brand Trust: The Role of AI-Driven Personalization and Brand Storytelling in Strengthening Brand Authenticity Perceptions 2024-12-29T17:10:57+00:00 Donny Irawan donnyirawan.s3unitomo@gmail.com Sri Utami Ady sri.utami@unitomo.ac.id Nur Sayidah donnyirawan.s3unitomo@gmail.com <p>This study is a qualitative research that aims to analyze the relationship between AI-driven personalization, brand storytelling, and brand trust with brand authenticity perceptions. This research is based on a literature review of 30 literature sources, consisting of 10 journals and 20 theories from various experts related to these topics. The novelty of this research lies in the exploration of AI-driven personalization, a new concept that involves the use of artificial intelligence technology for personalization in building brand trust and its authenticity. The results of the study show that AI-driven personalization is closely related to the formation of brand trust. In addition, brand storytelling has also been identified as an important element in increasing trust in brands. Brand trust was found to have an important role as a mediator in the relationship between AI-driven personalization and brand authenticity perception. In addition, AI-driven personalization and brand storytelling also support the perception of brand authenticity. The study also highlights several other factors that are relevant in the formation of brand trust and brand authenticity perceptions, such as brand equity, brand choice intention, consumer behavior, and purchase intent.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Donny Irawan, Sri Utami Ady, Nur Sayidah https://www.abnus.org/jemeb/article/view/140 The Influence of Employee Training and Motivation on Employee Performance Through Job Satisfaction as an Intervening Variable in the Regional Secretariat of Sidoarjo Regency 2024-12-29T17:17:45+00:00 Agustina Astri Cahyani mikhaellawardhana@gmail.com Susanto Sukiman jfx.susanto@unitomo.ac.id <p>The purpose of this research is to analyze the impact of training and work motivation on employee performance in the Regional Secretariat of Sidoarjo Regency. Additionally, the study examines how training and work motivation influence job satisfaction, as well as their effect on employee performance through job satisfaction as an intervening variable among employees in the Regional Secretariat of Sidoarjo. This research employs a quantitative approach, using Structural Equation Modeling (SEM) for data analysis. The study utilizes one technique from probability sampling, specifically simple random sampling. The sample consists of 101 civil servant employees from the Sidoarjo Regency Secretariat. The software used for the analysis is SmartPLS 4.0. The analysis results indicate that training and work motivation have a positive and significant impact on employee performance in the Regional Secretariat of Sidoarjo. Furthermore, training and work motivation also positively and significantly influence job satisfaction. Additionally, the findings reveal that training and work motivation positively and significantly affect employee performance through job satisfaction as an intervening variable among employees in the Regional Secretariat of Sidoarjo</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Agustina Astri Cahyani, Susanto Sukiman https://www.abnus.org/jemeb/article/view/142 Circular Economy Approach to the Management of Used Cooking Oil for Biofuel Production 2024-12-29T17:30:51+00:00 Anih Sri Suryani anih.suryani@dpr.go.id Tulus Th Tambunan anih.suryani@dpr.go.id Budi Santosa budi.budi@mail.com Joko Tri Haryanto anih.suryani@dpr.go.id <ul> <li><em>The management of used cooking oil (UCO) in the framework of a circular economy presents numerous environmental and economic benefits. This study aims to explore how the implementation of circular economy principles can enhance UCO management for biofuel production.. Methods: The research adopts a mixed-method approach, combining a literature review with empirical data analysis to examine the involvement of key stakeholders, such as households, waste banks, collectors, and biofuel producers. Results: Findings reveal that UCO management not only reduces environmental pollution through waste minimization but also creates economic opportunities across the supply chain. The study highlights the transformation of UCO from waste to a valuable resource, aligning with the concepts of reduction, reuse, recycling, refurbishing, and renewal. Further, policy support, public awareness, and technological innovation are identified as critical factors for effective UCO management.</em> <em>Conclusions suggest that the integration of circular economy practices in UCO management facilitates the transition to renewable energy sources, contributes to carbon emission reductions, and promotes sustainable economic growth. Implications: This research emphasizes the importance of multi-stakeholder collaboration, regulatory frameworks, and continuous evaluation to optimize UCO's role in achieving broader sustainability objectives.</em></li> </ul> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Anih Sri Suryani, Tulus Th Tambunan, Budi Santosa, Joko Tri Haryanto https://www.abnus.org/jemeb/article/view/143 The Influence of Organizational Culture and Leadership Style on Job Satisfaction with Work Motivation as an Intervening Variable (Study at Stit Raden Wijaya Mojokerto) 2024-12-29T17:32:45+00:00 Arie Akbar Nugroho arie.akbar7@gmail.com Suyanto Suyanto arie.akbar7@gmail.com <p><em>This research aims to test the analysis of organizational culture and leadership style on job satisfaction with work motivation as an intervening variable. The analytical technique used to analyze the effects of intervening variables is the path analysis method, with several tests carried out, including, validity test, reliability test, descriptive analysis, classic tests which include multicollinearity tests, autocorrelation tests, heteroscedasticity tests, and normality tests. The population and sample in this research were 40 employees. The results of the path analysis prove that Organizational Culture has an indirect positive and significant influence on the job satisfaction which is mediated by work motivation. This is evident from the results of the t test where the t-count of 2.164 for Organizational Culture is greater than the t-table of 1.990. Meanwhile, Leadership Style has an indirect positive and significant influence on the job satisfaction which is mediated by Work Motivation. This is evident from the results of the t test where the t-count of 2.103 for Leadership Style is greater than the t-table of 1.990. </em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Arie Akbar Nugroho, Suyanto Suyanto https://www.abnus.org/jemeb/article/view/144 The Effect of Work Environment and Motivation on Performance with Job Satisfaction as an Intervening Variable on Employees in Magersari District, Mojokerto City 2024-12-29T17:34:53+00:00 Teguh Joko Pamungkas tjokop@gmail.com Bambang Raditya Purnomo bambang.raditya.purnomo@unitomo.ac.id <p>This study aims to analyze the performance of employees in Magersari District, Mojokerto City using work environment and work motivation variables as independent variables, and organizational commitment as an intervening variable. The type of sample used is tatl sampling with a total population of 53 employees, data collection using questionnaires, while data analysis techniques using Partial Least Square analysis. Hypothesis testing Work environment has a negative and insignificant effect on Employee Performance with a calculated t value&gt; t table (1.437&gt; 1.996) and a path coefficient of -0.161. Hypothesis testing Work Motivation has a positive and insignificant effect on Employee Performance with a calculated t value&gt; t table (1.507&gt; 1.996) and a path coefficient of 0.134. Hypothesis testing Organizational commitment has a positive and significant effect on Employee Performance with a calculated t value&gt; t table (8.289&gt; 1.996) and a path coefficient of 0.936. Hypothesis test Work environment has a positive and significant influence on Organizational Commitment with a calculated t value &gt; t table (10.019 &gt; 1.996) and a path coefficient of 0.682. Hypothesis test Work Motivation has a positive and significant influence on Organizational Commitment with a calculated t value &gt; t table (2.363 &gt; 1.996) and a path coefficient of 0.240. Hypothesis test Work environment through Organizational Commitment has a positive and significant influence on Employee Performance with a calculated t value &gt; t table (5.694 &gt; 1.996) and a path coefficient of 0.638. Hypothesis test Work Motivation through Organizational Commitment has a positive and significant influence on Employee Performance with a calculated t value &gt; t table (2.435 &gt; 1.996) and a path coefficient of 0.225.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Teguh Joko Pamungkas, Bambang Raditya Purnomo https://www.abnus.org/jemeb/article/view/145 Determination of Competency and Complexity of Tasks on the Performance of Goods and Services Procurement Employees of the Riau Islands Province with Locus of Control as Moderating 2024-12-29T17:37:51+00:00 Azwandi Azwandi azwandi.anambas@gmail.com Wibisono Wibisono chablullahwibisono@gmail.com Nurhatisyah Nurhatisyah nurhatisyah@univbatam.ac.id <p>The aim of this research is to analyze the direct influence between competence and task complexity on the performance of goods and services procurement employees and to analyze the indirect influence between compensation and task complexity on the work of goods and services procurement employees through locus of control. The sample for this research was 41 employees of the Goods and Services Procurement Bureau of Riau Islands Province. The data analysis method was carried out using descriptive statistics as well as SEM analysis and data processing using the smart PLS program. The results of this research found that competence has no effect on the performance of procurement of goods and services, but when moderated by locus of control, the effect of competence on performance becomes a significant positive effect. And task complexity, both directly and indirectly, namely through locus of control, on the performance of procurement of goods and services is significantly positive. meaning it is increasing, another meaning is that locus of control can mediate the influence of competence on employee performance or locus of control can strengthen the influence of competence on procurement performance. The test results also show that locus of control has a significant effect on the performance of employees of the Goods and Services Procurement Bureau of Riau Islands Province, meaning that if employees have more locus of control, employee performance will also increase and vice versa, assuming other variables are constant</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Azwandi Azwandi, Wibisono Wibisono, Nurhatisyah Nurhatisyah https://www.abnus.org/jemeb/article/view/146 The Influence of Internal Factors of South Sulawesi Students on Entrepreneurial Intention with Self-Efficacy as a Moderating Variable 2024-12-29T17:40:30+00:00 Budi Barata Kusuma Utami 2200012117@webmail.uad.ac.id Ricky Yoga Pangestu 2200012117@webmail.uad.ac.id Berlian Assyifa Erdany berlian@mail.com Fildzah Malahati 2200012117@webmail.uad.ac.id Diah Ariasi 2200012117@webmail.uad.ac.id <p><em>This study aims to examine the influence of students' internal factors, namely entrepreneurial knowledge, entrepreneurial motivation, and family environment on entrepreneurial intentions (entrepreneurial intentions) among students in South Sulawesi, with self-ability as a moderating variable. The methodology of this study uses a quantitative approach with primary data collection through questionnaires distributed to students of the Faculty of Economics in South Sulawesi. Data analysis techniques use descriptive statistics and Partial Least Square (PLS). The results of the study indicate that knowledge, motivation, and family factors have a significant effect on students' entrepreneurial intentions. Self-efficacy was found to moderate the relationship between family and entrepreneurial intentions, indicating that students with high self-efficacy tend to have entrepreneurial intentions</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Budi Barata Kusuma Utami, Ricky Yoga Pangestu, Berlian Assyifa Erdany, Fildzah Malahati, Diah Ariasi https://www.abnus.org/jemeb/article/view/147 The Influence of Work Environment and Work Discipline on Employee Performance Through Leadership Style as an Intervening Variable at the Regional Office of the Directorate General of Customs and Excise of East Java I 2024-12-29T17:43:30+00:00 Dadik Widodo dadikwidodo@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id <p>The Regional Office of the Directorate General of Customs and Excise of East Java I which is a Vertical Agency under the Directorate General of Customs and Excise located in Sidoarjo with a working area covering part of the province of East Java. The purpose of the study was to analyze the Influence of the Work Environment and Work Discipline on Employee Performance Through Leadership Style as an Intervening Variable at the Regional Office of the Directorate General of Customs and Excise of East Java. With a total sampling technique of 135 employees as respondents. The results of the study stated that the Work Environment has an effect on Performance using path model analysis (path analysis) with a critical ratio (t-table) of 4.487045 and a significance probability value (P-value) of 0.000 ≤ 0.05. Work Discipline has an effect on Employee Performance using path model analysis (path analysis) with a critical ratio (t-table) of 3.8363071 and a significance probability value (P-value) of 0.000 ≤ 0.05. Leadership Style has an effect on Employee Performance using path model analysis (path analysis) with critical ratio value (t-table) 5.3672591 then the significance value probability (P-value) 0.000  0.05. Work Environment Against Leadership Style using path model analysis (path analysis). Based on the assumption model test, it states that the Work Environment with an estimate regression weights value of 0.0387260, a standard error of 0.1466433, a critical ratio (t-table) 2.2640831 then the significance value probability (P-value) 0.000 ≤ 0.05. Work Discipline Against Leadership Style using path model analysis (path analysis). with a critical ratio (t-table) 4.8225211 then the significance value probability (P-value) 0.000 ≤ 0.05. The Influence of Work Environment on Employee Performance at the Regional Office of the Directorate General of Customs and Excise of East Java 1 Through Leadership Style as an Intervening Variable with a value of 24.08310. The Influence of Work Discipline on Employee Performance at the Regional Office of the Directorate General of Customs and Excise of East Java 1 Through Leadership Style as an Intervening Variable with a value of 20.59045</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Dadik Widodo, Sukesi Sukesi https://www.abnus.org/jemeb/article/view/148 The Effect of Motivation and Remuneration on Employee Performance with Leadership Style as a Moderating Variable at Dr Wahidin Sudiro Husodo Hospital, Mojokerto City 2024-12-29T17:50:38+00:00 Dicky Agung Pratama atar_04@yahoo.com Suyanto Suyanto atar_04@yahoo.com <p>The purpose of this study was to analyze and determine the Effect of Motivation and Remuneration on Employee Performance with Leadership Style as a Moderating Variable at Dr Wahidin Sudiro Husodo Hospital, Mojokerto City. By using the census sampling technique, the number of respondents was 176 people. The results of the study showed that the Effect of Motivation on Employee Performance at Dr Wahidin Sudiro Husodo Hospital, Mojokerto City. Based on the assumption model test, it states that Motivation with an estimate regression weights value of 0.2010965, a standard error of 0.1429466, a critical ratio (t-table) of 3.4067947 and a significance probability value (P-value) of 0.019 ≤ 0.05. The Effect of Remuneration on Employee Performance at Dr. Wahidin Sudiro Husodo Hospital, Mojokerto City. Based on the assumption model test, it states that Remuneration with an estimate regression weights value of 1.4355248, a standard error of 0.9432325, a critical ratio (t-table) of 4.521920 and a significance probability value (P-value) of 0.012 ≤ 0.05. Leadership Style Moderates Motivation on Employee Performance at Dr. Wahidin Sudiro Husodo Hospital, Mojokerto City. Based on the assumption model test, it states that Leadership Style moderates Motivation on Performance with a Sobel test value of 1.80895669 and a significance probability value (P-value) of 0.05 ≤ 0.05. Leadership Style Moderates Remuneration on Employee Performance at Dr. Wahidin Sudiro Husodo Hospital, Mojokerto City. Based on the assumption model test, it states that Leadership Style Moderates Remuneration on Performance with a Sobel test value of 2.69121543 and a significance probability value (P-value) of 0.05 ≤ 0.05.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Dicky Agung Pratama, Suyanto Suyanto https://www.abnus.org/jemeb/article/view/149 The Impact of Online Attendance Implementation and Organizational Culture on Employee Performance with Work Discipline as an Intervening Variable in the Secretariat of Sidoarjo Regency 2024-12-29T17:53:29+00:00 Gaussepin Arsyiwinora Ivedtaresty winorresty@gmail.com Suyanto Suyanto suyanto@unitomo.ac.id <p>The purpose of this study is to analyze the impact of online attendance implementation and organizational culture on employee performance. Specifically, it examines how online attendance and organizational culture influence work discipline, and further explores the significant positive effects of these factors on employee performance through work discipline. This research employs a quantitative approach, utilizing purposive sampling techniques. A total of 63 samples were collected for analysis. The analytical technique used in this study is Structural Equation Modeling (SEM), measured with the SmartPLS 4.0 software. The research was conducted at the Secretariat of Sidoarjo Regency. The analysis results indicate a significant positive effect of online attendance implementation and organizational culture on employee performance. Additionally, the study found that both online attendance and organizational culture positively influence work discipline. Furthermore, there is a significant positive effect of online attendance and organizational culture on employee performance through work discipline.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Gaussepin Arsyiwinora Ivedtaresty, Suyanto Suyanto https://www.abnus.org/jemeb/article/view/150 The Effect of Work Discipline and Work Environment on Employee Performance Through Work Satisfaction in the Gondang District Office 2024-12-29T17:56:39+00:00 Handy Dwi Wicakso handigondang@gmail.com Slamet Riyadi handigondang@gmail.com <p>The purpose of this study was to analyze and determine the Effect of Work Discipline and Work Environment on Employee Performance Through Work Satisfaction in the Gondang District Office. This study used the Census Sampling Technique to obtain a population of 60 respondents. The results of the study showed that the work discipline variable had a significant positive effect on employee job satisfaction at the Gondang Mojokerto District Office, this can be shown by a sig value of 0.000 &lt;0.05. The results of the study showed that the Work Environment variable had a significant positive effect on job satisfaction at the Gondang Mojokerto District Office, this can be shown by a sig value of 0.000 &lt;0.05. The results of the study of work discipline variables have a significant positive effect on the performance of employees at the Gondang Mojokerto District Office, this can be shown by the sig value of 0.047 &lt;0.05. The results of the study of work environment variables have a significant positive effect on the performance of employees at the Gondang Mojokerto District Office, this can be shown by the sig value of 0.003 &lt;0.05. The results of the study of work satisfaction variables have a significant positive effect on the performance of employees at the Gondang District Office, this can be shown by the sig value of 0.005 &lt;0.05. The effect of work discipline, work environment on employee performance through job satisfaction shows that the direct effect is greater when compared to the indirect effect through intervening variables</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Handy Dwi Wicakso, Slamet Riyadi https://www.abnus.org/jemeb/article/view/151 The Effect of Motivation, Work Environment, and Compensation on Employee Performance Through Job Satisfaction at PT Beton Prima Indonesia 2024-12-29T17:59:51+00:00 Hugo Dewanto mulyadi@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id Santi Budiman santi.budiman@yahoo.co.id Wanda Gema Prasadio Akbar Hidayat wanda.hidayat@umn.ac.id <p><em>This study aims to analyze the effect of work motivation, work environment, and compensation on employee performance, with job satisfaction as a mediating variable at PT Beton Prima Indonesia. This research uses a quantitative approach with a causal associative design. Data were collected from 67 respondents through questionnaires and analyzed using the Partial Least Squares (PLS) method to test the relationship between variables. The results of the analysis show that work motivation (X1) has a significant effect on job satisfaction (Z) with a path coefficient value of 0.411 and p-value &lt;0.05. Work environment (X2) also has a significant effect on job satisfaction (Z) with a path coefficient value of 0.389 and p-value &lt;0.05. However, work motivation (X1) and work environment (X2) have no significant effect directly on employee performance (Y), with p-value &gt; 0.05. Compensation (X3) has no significant effect on job satisfaction (Z) or performance (Y) with p-value &gt; 0.05. In contrast, job satisfaction (Z) has a significant effect on employee performance (Y) with a path coefficient value of 0.573 and a p-value &lt;0.05, indicating that job satisfaction mediates the relationship between work motivation, work environment, and employee performance. This finding indicates that job satisfaction is an important factor in improving employee performance. Therefore, companies are advised to focus on increasing work motivation and creating a conducive work environment to increase employee satisfaction. In addition, an evaluation of the compensation system is also needed to ensure a greater contribution to improving employee performance in the future</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Hugo Dewanto, Sukesi Sukesi, Santi Budiman, Wanda Gema Prasadio Akbar Hidayat https://www.abnus.org/jemeb/article/view/152 The Effect of Work Motivation and Promotion on Employee Performance Through Work Discipline of Customs and Excise Supervision and Service Office Type C Manado 2024-12-29T18:02:20+00:00 Komang Ngandi Antara 1kn_antara@yahoo.com Sukesi Sukesi sukesi@unitomo.ac.id <p>The Customs and Excise Supervision and Service Office Type C Manado has a Development Vision, namely the realization of good customs services and clean customs supervision. This vision contains the meaning of the duties and functions carried out by the Customs and Excise Supervision and Service Office Type C Manado for service (to serve) and always make improvements to fulfill the needs properly at all levels of society in order to realize a physically and mentally healthy society by involving the active role of the community. The purpose of this study is to analyze the Influence of Work Motivation and Promotion on Employee Performance Through Work Discipline of the Customs and Excise Supervision and Service Office Type C Manado. By using the Census Sampling Technique, the number of respondents was 135 people. The test results showed that there was a positive and significant relationship between work motivation and work discipline. The test results showed that there was a positive and significant relationship between promotion and work discipline. The test results showed that there was a positive and significant relationship between work motivation and performance. The test results showed that there was a positive and significant relationship between work promotion and performance. The test results showed that there was a positive and significant relationship between work discipline and performance. The test results showed that there was a positive and significant influence of work motivation on employee performance at the Manado Customs and Excise Supervision and Service Office through work discipline. The test results showed that there was a positive and significant influence of promotion on employee performance at the Manado Customs and Excise Supervision and Service Office through work discipline</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Komang Ngandi Antara, Sukesi Sukesi https://www.abnus.org/jemeb/article/view/153 The Effect of Competency, Commitment and Compensation on Employee Performance with Motivation as an Intervening Variable in the Economic and Natural Resources Division of Mojokerto City Government 2024-12-29T18:03:50+00:00 Linda Rahmawati rahma.linda63@yahoo.com Sukesi Sukesi sukesi@unitomo.ac.id Erni Widiastuti erniwidiastutiunsa@gmail.com <p>The purpose of this study was to analyze the Influence of Competence, Commitment and Compensation on Employee Performance with Motivation as an Intervening Variable on Employees of the Economic and Natural Resources Division of the Mojokerto City Government. The sample in this study was 35 respondents of the Economic and Natural Resources Division of the Mojokerto City Government using saturated sampling techniques. The data collection technique in this study was by using a questionnaire. The analysis technique in this study used Partial Least Square (PLS). The results of this study can be concluded that: competence has a significant effect on work motivation, commitment has a significant effect on work motivation, compensation has a significant effect on work motivation, competence has a significant effect on performance, commitment has a significant effect on performance, compensation has a significant effect on performance, motivation has a significant effect on performance, competence has a significant effect on performance through motivation, commitment has a significant effect on performance through motivation, compensation has a significant effect on performance through motivation.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Linda Rahmawati, Sukesi Sukesi, Erni Widiastuti https://www.abnus.org/jemeb/article/view/154 The Influence of Innovation, Brand Image and Green Product Awareness on Interest in Buying Electric Vehicles with Trust as Intervening Variables 2024-12-29T18:05:23+00:00 Mochamad Solichin byran.aditya83@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id Alvy Mulyaning Tyas alvy.mulyaning@unitomo.ac.id <p><em>Research purposes</em> <em>to analyze the influence of innovation, brand image, and green product awareness on consumer confidence and buying interest in electric cars, as well as the influence of trust on buying interest. </em><em>Research methodsThis method uses a quantitative approach and causality research type, with a sample of 135 electric vehicle users in Surabaya selected using the Total Sampling technique. Data was collected using an online questionnaire and analyzed using The Structural Equation Model (SEM) and Partial Least Square (PLS) with SmartPLS software. Results The analysis shows that innovation and awareness of green products have a significant effect on trust and purchase interest, while brand image does not have a significant effect on trust, but does have a significant effect on purchase interest. Trust also has a significant effect on buying interest, while innovation and brand image do not have a significant effect on buying interest through trust, but awareness of green products has a significant effect on buying interest through trust.</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Mochamad Solichin, Sukesi Sukesi, Alvy Mulyaning Tyas https://www.abnus.org/jemeb/article/view/155 The Influence of Organizational Commitment and Work Discipline on Performance with Job Satisfaction as an Intervening Variable Among Civil Servants at the Sidoarjo Regency Secretariat 2024-12-29T18:07:11+00:00 Muchamad Nuryono mnhariadi@gmail.com Susanto Sukiman jfx.susanto@unitomo.ac.id <p>The primary objective of this study is to examine the influence of organizational commitment and work discipline on employee performance, with job satisfaction serving as an intervening variable. The research employs a quantitative approach, focusing on civil servants at the Sidoarjo Regency Secretariat. A purposive sampling technique was utilized, resulting in a sample size of 101 respondents, with data collected through a questionnaire. Data analysis was conducted using SmartPLS 4. The findings reveal that organizational commitment positively impacts employee performance, while work discipline also has a positive effect on performance. Additionally, job satisfaction is shown to positively influence employee performance. Furthermore, organizational commitment positively affects job satisfaction, and work discipline likewise enhances job satisfaction. Notably, job satisfaction mediates the relationship between organizational commitment and employee performance, as well as between work discipline and employee performance. These results underscore the importance of fostering organizational commitment and work discipline to enhance job satisfaction and, ultimately, employee performance</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Muchamad Nuryono, Susanto Sukiman https://www.abnus.org/jemeb/article/view/156 The Effect of Work Commitment and Compensation on Employee Performance and Work Motivation as Intervention Variables at PT Karsavicta Satya 2024-12-29T18:09:01+00:00 Ni Putu Muriyantini ni.putu.muri@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id <p>Managing human resources is a challenge in every organization, the existence of human resources plays an important role and asset in carrying out organizational/company activities, in the era of globalization that causes changes and competition in almost all sectors where Sophistication, technology, rapid development of information, availability of capital and adequate materials in the organization will not be able to achieve company goals without being supported by competent human resources, it is not uncommon for us to see many large and small companies/organizations do not have an effective strategy. The purpose of this study is to analyze the Effect of Work Commitment and Compensation on Employee Performance and Work Motivation as Intervening variables at PT Karsavicta Satya. Using Census Sampling where the number of respondents was 112 employees. The results of the study were obtained based on the first assumption model test stating that the critical ratio (t-table) 10.57386 then the significance value of probability (P-value) 0.000  0.05, it was concluded that the test results showed that there was a relationship between Work Commitment and performance that was positive and significant. Based on the first assumption model test stating that the critical ratio (t-table) 9.599647 then the significance value of probability (P-value) 0.000  0.05. it was concluded that the test results showed that there was a relationship between Work Compensation and performance that was positive and significant. Based on the first assumption model test stating that the critical ratio (t-table) 3.464937 then the significance value of probability (P-value) 0.002  0.05 it was concluded that the test results showed that there was a relationship between Work Motivation and performance that was positive and significant. Based on the first assumption model test, it states that the critical ratio (t-table) is 4.4775008 and the significance probability value (P-value) is 0.003  0.05. It is concluded that the test results indicate that there is a positive and significant relationship between Work Commitment and motivation. Based on the first assumption model test, it states that the critical ratio (t-table) is 5.358838 and the significance probability value (P-value) is 0.003  0.05. It is concluded that the test results indicate that there is a positive and significant relationship between Work Compensation and motivation. Work Compensation has a positive and significant influence on Performance Through Motivation</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Ni Putu Muriyantini, Sukesi Sukesi https://www.abnus.org/jemeb/article/view/157 The Effect of Work Discipline, Compensation and Work Environment on Employee Performance Through Work Motivation as an Intervening Variable on Employees of Diskominfo Mojokerto 2024-12-29T18:13:45+00:00 Novia Kumala Dewi kumaladewinovia@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id <p>This study aims to analyze the influence of work discipline, compensation and work environment on employee performance through work motivation as an intervening variable. The object of the study was Mojokerto City Communication and Information Office employees with a population of 35 people. The method used in this study is a quantitative research method. The analysis technique used is the Partial Least Square (PLS) technique with validity tests, reliability tests, and hypothesis tests. The results of the study prove that work discipline has a significant direct influence on employee performance. Compensation has a significant direct influence on employee performance. The work environment has a significant direct influence on employee performance. Work motivation has a significant direct influence on employee performance. Work discipline has a significant effect on employee performance through work motivation. Compensation has a significant effect on employee performance through work motivation. The work environment has a significant effect on employee performance through work motivation</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Novia Kumala Dewi, Sukesi Sukesi https://www.abnus.org/jemeb/article/view/158 The Effect of Compensation and Training on Employee Performance Through Work Discipline at the Elderly Care Home “Tribuana Tungga Dewi” in Mojokerto City 2024-12-29T18:17:42+00:00 Nurifah Nurifah qoneeta7@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id <p>The purpose of this study was to analyze and determine the Effect Of Compensation And Training On Employee Performance Through Work Discipline At The Elderly Care Home "Tribuana Tungga Dewi" In Mojokerto City. Using a saturated sampling technique with a sample size of 30 people. The results of the study showed that Compensation did not have a significant positive effect on employee performance at the Elderly Care Home "Tribuana Tungga Dewi" in Mojokerto City with a value of 0.267 ≤ 0.05. Training had a significant positive effect on employee performance at the Elderly Care Home "Tribuana Tungga Dewi" in Mojokerto City with a value of 0.000 ≤ 0.05. Compensation had a significant positive effect on work discipline at the Elderly Care Home "Tribuana Tungga Dewi" in Mojokerto City, with a value of 0.004 ≤ 0.05. Training has a significant positive effect on work discipline at the Elderly Care Home "Tribuana Tungga Dewi" Mojokerto City, with a value of 0.000 ≤ 0.05. Work discipline has a significant positive effect on employee performance at the Elderly Care Home "Tribuana Tungga Dewi" Mojokerto City, with a value of 0.002 ≤ 0.05. Compensation has a significant positive effect on employee performance through work discipline at the Elderly Care Home "Tribuana Tungga Dewi" Mojokerto City, with a value of 0.043 ≤ 0.05. Training has a significant positive effect on employee performance through work discipline at the Elderly Care Home "Tribuana Tungga Dewi" Mojokerto City, with a value of 0.011 ≤ 0.05.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Nurifah Nurifah, Sukesi Sukesi https://www.abnus.org/jemeb/article/view/159 The Effectiveness of Executive Account and Product Quality on Sales Performance Through Customer Satisfaction at PT Pos Indonesia (Persero) Kcu Semarang 2024-12-29T18:19:28+00:00 Rian Syahariany Syam eddy.yunus@unitomo.ac.id Eddy Yunus eddy.yunus@unitomo.ac.id Meithiana Indrasari eddy.yunus@unitomo.ac.id <p>Customer satisfaction is a comprehensive assessment of service and product use that meets customer expectations so that customer satisfaction encourages customers to return to using the desired product (repeat orders). Sales performance refers to how well a person, team or company performs in selling products or services. Sales performance measures the effectiveness and success of sellers in achieving sales goals and targets. This research uses descriptive qualitative which is to describe, explain and explain the objects studied using a case study approach. This research focuses intensively on one particular object, in this case carried out at PT Pos Indonesia (Persero) KCU Semarang which aims to obtain complete information about Account Executive Effectiveness and product quality on Sales Performance through Customer Satisfaction. This research aims to analyze the factors that influence the sales effectiveness of AE and Products and their relationship with sales performance and customer satisfaction. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Rian Syahariany Syam, Eddy Yunus, Meithiana Indrasari https://www.abnus.org/jemeb/article/view/160 Innovative Learning Through Accounting Transaction Simulations in Improving Critical Thinking Skill 2024-12-29T18:21:06+00:00 Rosmaria Jaffar rosmaria@unisza.edu.my Nurul Huda Mustafa rosmaria@unisza.edu.my Noor Fadzlina Mohd Fadhil rosmaria@unisza.edu.my Mariana Jusop rosmaria@unisza.edu.my Fahru Azwa Mohd Zain rosmaria@unisza.edu.my Shahida Shaharuddin rosmaria@unisza.edu.my <p><em>This article investigates the effectiveness of Accounting Transaction Simulations (AccTranS) in enhancing critical thinking skills among accounting students. With the increasing demand for innovative teaching methods in higher education, traditional approaches may not fully equip students with the necessary analytical skills to navigate complex accounting processes. AccTranS, a digital simulation tool, offers a dynamic learning experience that integrates real-world scenarios to foster critical thinking. The study addresses the problem of limited critical thinking development in conventional accounting education and explores the potential of simulations to bridge this gap. Method: This study employs a quantitative research approach, gathering data from accounting students through a Likert scale survey to assess the effectiveness of AccTranS. Result: The result shows that most of the students rated the simulation positively in improving their critical thinking skill and considered it as a valuable addition to their class. However, a small percentage of students expressed neutral or negative views, highlighting potential areas for improvement. Implication: This paper contributes to the growing body of knowledge on the intersection of digital education tools and sustainable business education. The study concludes that AccTranS is a beneficial tool for enhancing critical thinking, although its effectiveness may vary based on individual learning preferences. Further research is recommended to address the limitations and improve the implementation of simulations in accounting education</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Rosmaria Jaffar, Nurul Huda Mustafa, Noor Fadzlina Mohd Fadhil, Mariana Jusop, Fahru Azwa Mohd Zain, Shahida Shaharuddin https://www.abnus.org/jemeb/article/view/161 The Effect of Transformational Leadership Style and Work Motivation on Improving Achievement Through Work Spirit of Koni Employees in Mojokerto City 2024-12-29T18:22:40+00:00 Santoso Bekti Wibowo *santosobw72@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id <p>This study discusses the influence of transformational leadership style and work motivation on achievement through work spirit in KONI Mojokerto City athletes. This study took 53 respondents. From the results of the study it is known that there is an influence of the Transformational Leadership Style variable (X1) obtained a significance value of 0.046, the Work Motivation variable (X2) obtained a significance value of 0.000, less than 0.05 thus conclude that there is a direct relationship between variables (X1) and (X2) to (Z). There is an influence of the Transformational Leadership Style variable (X1) obtained a significance value of 0.003, the Work Motivation variable (X2) obtained a significance value of 0.015 and the Work Spirit variable (Z) of 0.016 less than 0.05 then it can be concluded that variables (X1), (X2) and (Z) have a direct effect on the Achievement variable (Y). There is an influence of the variables Transformational Leadership Style (X1) and Work Motivation (X2) which have smaller values ​​compared to the influence of the variables Transformational Leadership Style (X1) and Work Motivation (X2) through the variable Work Spirit (Z), thus it can be concluded that (X1) and (X2) through the variable (Z) have an influence on the variable (Y).</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Santoso Bekti Wibowo, Sukesi Sukesi https://www.abnus.org/jemeb/article/view/162 Strategic Management Using Swot and Qspm Analysis in Increasing Crude Palm Oil (CPO) Sales at PT Windu Nabatindo Lestari 2024-12-29T18:24:10+00:00 Sentot Agus Prasetiyo Wibowo sentot.agus@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id <p><em>This study aims to determine strategic management to increase production and sales of crude plam oil (CPO) at PT Windu Nabatindo Lestari ( PT WNL ) that can be seen from the internal and external conditions in PT WNL at Pundu , Center of Kalimantan. This research uses SWOT analysis (Strength, Weakness, Opportunities, Threats) and QSPM (Quantitative Strategic Planning Matrix)analysis. Internal environmental analysis is used to get the strengths and weaknesses of PT WNL, and external environmental analysis is used to get opportunities and threats of the PT WNL . From the results of the SWOT analysis (Strength, Weakness, Opportunities, Threats), there are two SO (Strength Opportunity) Strategies, Two WO Strategies (Weakness Opportunity), Two ST (Strength Threat) Strategies, and Two WT (Weaknes Threat) Strategies. From the results of the four strategies, one strategy that is more superior or prioritized is selected by performing a QSPM (Quantitative Strategic Planning Matrix) analysis. From the results of the QSPM analysis, it is found that one more strategy is prioritized based on the largest total value of attraction (TAS). From the internal environmental analysis, there are factors that become the company's strengths, namely; fertilization, harvest exploitation, harvest methods and mechanization, zero resistance, harvest intervals, Fifo system in PKS, implementation of FMS(Fleet Management System), and relationships with Cooperative Partners. Meanwhile, the internal factors that are weaknesses are: compliance with environmental regulations and maintaining the achievements of the ISPO and RSPO systems. From the analysis of the external environment, there are factors that provide opportunities, namely support from cooperatives and community leaders, mechanization in harvesting and fertilization, there is no substitute product for CPO, and demand for CPO is always increasing. Apart from that, there are factors that pose a threat, namely the policy of establishing PKS without plantations, the UMR which continues to rise, increasing fertilizer prices, and competitors from outside FFB Buyers. Based on the IE Matrix, PT Windu Nabatindo Lestari's position is in quadrant "I", so the strategy that fits this quadrant is Growth and Build Strategy through increasing production and sales.</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Sentot Agus Prasetiyo Wibowo, Sukesi Sukesi https://www.abnus.org/jemeb/article/view/163 Consumer Legal Protection Against Overclaims for Skincare Products in Advertisements 2024-12-29T18:25:44+00:00 Sri Astutik sri.astutik@unitomo.ac.id Wahyu Prawesthi wahyu.prawesthi@unitomo.ac.id Zulaikha Zulaikha zulaikha@unitomo.ac.id Fedianty Augustinah fedianty.augustinah@unitomo.ac.id <p>This research aims to analyze consumer protection against the practice of <strong><em>overclaims </em></strong>in <em>skincare </em>product advertisements, which often feature excessive claims regarding product benefits and quality. <em>Overclaims </em>can mislead consumers and potentially cause health risks and financial losses. In the legal context, Law No. 8/1999 on Consumer Protection and regulations issued by the Food and Drug Administration (BPOM) have provided a regulatory framework to protect consumers from misleading advertisements. This research uses a normative juridical method with a statutory approach and a case study of skincare product advertisements that are proven to overclaim. The results show that the formation of regulations has explicitly provided consumer protection for the fulfillment of the right to information such as in Law Number 8 of 1999 concerning Consumer Protection, where business actors are required to provide information that is honest, true, and not misleading. Also, BPOM Regulation Number 32 of 2021 concerning Supervision of Cosmetics Advertising. Business actors who are proven to overclaim are fully responsible for the losses suffered by consumers. They can be held accountable through compensation mechanisms and other legal sanctions. Consumer protection against overclaims in skincare product advertisements needs to be improved through a synergy between strong regulations, effective supervision, and increased consumer awareness to prevent wider negative impacts.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Sri Astutik, Wahyu Prawesthi, Zulaikha Zulaikha, Fedianty Augustinah https://www.abnus.org/jemeb/article/view/164 The Influence of the Work Environment, Work Discipline, on Performance Through Motivation and Job Satisfaction at the East Java Customs and Excise Regional Office 1 2024-12-29T18:27:29+00:00 Suprapto Suprapto zoetenx@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id Nurul Agustia fahmadiyah.nurul1808@gmail.com <p><em>Objective Knowing the influence of the Work Environment and Work Discipline on Work Motivation and Job Satisfaction and Employee Performance; to determine the influence of Work Motivation and Job Satisfaction on the Performance of East Java Customs and Excise Regional Office 1 Employees; and to determine the influence of the Work Environment and Work Discipline on the Performance of Employees of the East Java Customs and Excise Regional Office 1 through Work Motivation and Job Satisfaction. This research method uses quantitative research methods. To determine the number of research samples using the Total Sampling technique. The results of the analysis can be concluded that the Work Environment and Work Discipline have a significant positive effect on the Motivation and Job Satisfaction of the East Java Customs and Excise Regional Office 1. However, the Work Environment and Work Discipline have no significant positive effect on the Performance of the Employees of the East Java Customs and Excise Regional Office 1; while Motivation has no significant positive effect on the performance of employees of the East Java Customs and Excise Regional Office 1, however Job Satisfaction has a significant positive effect on the performance of employees of the East Java Customs and Excise Regional Office 1; then the Work Environment and Work Discipline do not have a significant positive effect on Employee Performance through Motivation at the East Java Customs Regional Office 1, but have a significant positive effect on Employee Performance through Job Satisfaction at the East Java Customs and Excise Regional Office 1.</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Suprapto Suprapto, Sukesi Sukesi, Nurul Agustia https://www.abnus.org/jemeb/article/view/165 The Influence of Human Resource Management and Work Environment on Employee Performance Through Work Satisfaction as an Intervention Variable at the Development Planning Research and Development Agency of Mojokerto City 2024-12-29T18:29:03+00:00 Supriyanto Supriyanto supri04yanto03@gmail.com Sandra Oktaviana Pinaraswati supri04yanto03@gmail.com <p>The purpose of this study is to analyze and determine the Influence of Human Resource Management and Work Environment on Employee Performance Through Job Satisfaction as an Intervening Variable at the Development Planning Research and Development Agency of Mojokerto City. This study uses census sampling with a sample size of 65 people. The results of this study found that human resource management has a positive and insignificant effect with a probability value of 0.007  0.05 on employee performance at the BappedaLitbang Office of Mojokerto City. It is proven that the work environment has a positive and significant effect with a probability value of 0.006  0.05 on employee performance at the BappedaLitbang Office of Mojokerto City. It is proven that human resource management has a positive and insignificant effect with a probability value of 0.060 ≥ 0.05 on employee job satisfaction at the BappedaLitbang Office of Mojokerto City. It is proven that the work environment has a positive and significant effect with a probability value of 0.000  0.05 on employee job satisfaction at the BappedaLitbang Office of Mojokerto City. It is proven that employee job satisfaction has a positive and insignificant effect with a probability value of 0.148 ≥ 0.05 on employee performance at the BappedaLitbang Office of Mojokerto City. Mojokerto. It is proven that work culture has a positive and insignificant effect with a probability value of 0.211 ≥ 0.05 on employee performance through employee work discipline at the BappedaLitbang Office of Mojokerto City. It is proven that work motivation has a positive and insignificant effect with a probability value of 0.252 ≥ 0.05 on employee performance through employee work discipline at the BappedaLitbang Office of Mojokerto City<em>.</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Supriyanto Supriyanto, Sandra Oktaviana Pinaraswati https://www.abnus.org/jemeb/article/view/166 Application of Artificial Intelligence in Human Resource Management for Remote Worker 2024-12-29T18:30:41+00:00 Yulianita Rahayu nonayulianita@gmail.com Juju Zuhriatusobah zuhriatusobahjuju@gmail.com Aisah Aisah aisahsidqia0404@gmail.com Arie Soleh Permana arsol375@gmail.com <p>The purpose of this study was to determine the application of artificial intelligence in human resource management for remote workers in Indonesia. The research method used is quantitative descriptive and verification with data collection techniques through observation, interviews, and questionnaires. The sample in this study were rookie hosts at PT Kurnia Bumi Raya Manajemen as many as 157 respondents. The data analysis technique uses statistical applications in the form of SPSS. Based on the results of data analysis, the digital literacy variable has a positive and significant effect on productivity. Whereas, technostress has no effect on remote worker Simultaneous Significant Test results show that digital literacy and Technostress simultaneously have a significant effect on productivity.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Yulianita Rahayu, Juju Zuhriatusobah, Aisah Aisah, Arie Soleh Permana https://www.abnus.org/jemeb/article/view/167 The Influence of Innovation and Human Capital on Work Effectiveness Through E-Sakip Management Information System (Case Study at the Regional Secretariat of Mojokerto City) 2024-12-29T18:31:57+00:00 Zulia Dewi Nurlaily lailyklorofil@gmail.com Sukesi Sukesi sukesi@unitomo.ac.id Erni Widiastuti erniwidiastutiunsa@gmail.com <p>This study aims to analyze work effectiveness using innovation and human capital variables as independent variables, and the E-Sakip Management Information System as an intervening variable. The type of sample used is total sampling with a total population of 60 employees, data collection using a questionnaire, while the data analysis technique uses Partial Least Square analysis with validity tests, reliability tests, and hypothesis tests. The results of the hypothesis test conclude that innovation has a significant effect on SIM E-Sakip, human capital has a significant effect on SIM E-Sakip, innovation has a significant effect on work effectiveness, human capital has a significant effect on work effectiveness, SIM E-Sakip has a significant effect on work effectiveness, innovation has a significant effect on work effectiveness through SIM E-Sakip and human capital has a significant effect on work effectiveness through SIM E-Sakip</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Zulia Dewi Nurlaily, Sukesi Sukesi, Erni Widiastuti https://www.abnus.org/jemeb/article/view/193 The Effectiveness of Green Marketing Campaigns in Increasing Brand Loyalty among the Millennial Generation 2024-12-29T18:33:09+00:00 Novia Indah Lestari noviaindahl22@gmail.com Abdul Samad Latuconsina 4bdulsamad03@gmail.com Sri Mulyono srimulyono63@gmail.com Mochamad Arif Hernawan arifhernawan1112@gmail.com <p>This article aims to explore the complexity of the relationship between green marketing campaigns and brand loyalty in the millennial generation in Jakarta. Specifically, this study will examine how the components of green marketing campaigns can effectively build brand loyalty, considering the role of authenticity marketing as a crucial moderation factor. This article is compiled by conducting a review of various relevant articles related to Brand Loyalty, green marketing, Millennial Generation, and effectiveness. Articles are qualitative, with the aim of collecting, analyzing, and synthesizing literature related to the topic. Based on the opinion of Hart et al. (2022), literature review analysis is a systematic and structured process, which involves the identification, evaluation, and synthesis of relevant literature. The effectiveness of green marketing in millennials is greatly influenced by their increasing environmental awareness and desire to support sustainable practices. Millennial consumers tend to show higher loyalty to brands that are committed to sustainability, especially if the brand is able to leverage social media for promotion and understand the psychological factors that influence their purchasing decisions. Customer experience, social media interactions, economic conditions, and technological developments also play an important role in shaping brand loyalty among millennials. Therefore, a deep understanding of millennial consumer preferences and trends is essential to designing an effective marketing strategy.</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Novia Indah Lestari, Abdul Samad Latuconsina, Sri Mulyono, Mochamad Arif Hernawan https://www.abnus.org/jemeb/article/view/194 Building Inclusive Leadership: An Exploratory Study of Challenges and Strategies in Non-Profit Organizations 2024-12-29T13:52:17+00:00 Dingot Hamonangan Ismail visiaulia@gmail.com Suhartini Suhartini suartini@unsera.ac.id Maimunah Maimunah alhafizza@gmail.com Sumardi Sumardi smardsatu@gmail.com Nanda Pramana Putra nandapramana24@gmail.com <p>This article aims to provide in-depth insights that non-profit leaders can use in creating effective inclusive leadership strategies. This study is also expected to be able to expand the understanding of how inclusive leadership can be applied practically in the midst of existing limitations, so that non-profit organizations can be more empowered in carrying out their missions. This article is compiled through a review of various relevant articles about non-profit organizations and inclusive leadership. This research uses a qualitative approach, aiming to collect, analyze, and synthesize literature related to the topic. This research emphasizes the importance of inclusive leadership in creating a more proactive and productive work environment, especially in the non-profit sector. Inclusive leadership plays a role in strengthening the relationship between leaders and employees through mechanisms such as relational psychological contracts, which support increased engagement and organizational performance. The main contribution of this research is to identify that for long-term success, it is important to integrate inclusive values with existing organizational cultures, as well as encourage more open dialogue between stakeholders. The study also provides insight that while organizational culture challenges can arise, factors such as employer support, work autonomy, and supportive organizational culture have a profound impact on employee motivation and retention</p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Dingot Hamonangan Ismail, Suhartini Suhartini, Maimunah Maimunah, Sumardi Sumardi, Nanda Pramana Putra https://www.abnus.org/jemeb/article/view/141 The Effect of Work Motivation, Job Satisfaction, and Work Environment on Employees Performance With Work Discipline as Mediation in Higher Education 2024-12-29T18:36:01+00:00 Ângela Laura Sofia Sarmento soffiaangela05@gmail.com Tatik Suryani tatik@perbanas.ac.id <p><em>The purpose of this research is to analyze the effect of motivation, job satisfation and work environment on employee performance, as well as the role of work disipline as intervening variables in improving employee performance at Universidade da Paz (UNPAZ) Timor-Leste. Methods: This study uses quantitative approach and census methods which involved 97 permanent employees at the Universidade da Paz Timor-Leste as respondents. Data collection uses a questionnaire that has been tested for validity and reliability. The data was analyzed by partial least squares (PLS). Results: The results showed that work motivation has a significant positive effect on work discipline. Job satisfaction has no significant effect on work discipline. Work environment has a significant positive effect on work discipline. Work discipline has a significant positive effect on employee performance. Work discipline is unable to mediate the relationship between work motivation on employee performance. Work discipline is able to mediate the relationship between satisfaction and work environment on employee performance. Implications: show how the results connect to policy and practice and provide suggestions for follow-up, future studies, or further analysis. Additional materials: questionnaire</em></p> 2024-12-30T00:00:00+00:00 Copyright (c) 2024 Ângela Laura Sofia Sarmento, Tatik Suryani https://www.abnus.org/jemeb/article/view/201 Literature Review : Digital Marketing: Increasing Consumer Growth and Loyalty 2024-12-23T04:12:41+00:00 Indra Sani indrasani77@gmail.com Sri Utami Ady sri.utami@unitomo.ac.id Nur Sayidah indrasani77@gmail.com <p>This article aims to make empirical and theoretical contributions to the digital marketing literature and data-driven strategies, and offer practical guidance for e-commerce companies in building consumer loyalty through an integrated approach. This qualitative research method is designed to provide an in-depth understanding of data-driven business strategies in digital marketing and how they can increase consumer growth and loyalty. By involving various stakeholders and using various data collection techniques, including articles from national, international and reputable journals. From the summary provided in this article on research design, it has already been discussed how effective it is to combine data-driven strategies with ongoing customer loyalty programs and successful digital marketing. This highlights the necessity of comprehensive and integrated business procedures to ensure ongoing company success in the digital age. In addition, every variable has a positive correlation. Thus, the research results may give rise to questions that might be posed as references for future researchers</p> 2024-12-31T00:00:00+00:00 Copyright (c) 2024 Indra Sani, Sri Utami Ady, Nur Sayidah https://www.abnus.org/jemeb/article/view/200 Improving Physician Performance Through Patient Satisfaction Supported By Quality Of Service And Health Facilities 2024-12-23T04:00:20+00:00 Imelda Datau imeldatau@gmail.com Sri Utami Ady sri.utami@unitomo.ac.id Nur Sayidah imeldatau@gmail.com <p>This study aims to improve physician performance through patient satisfaction supported by service quality and health facilities. Patient satisfaction is considered a key factor in driving the motivation and performance of medical personnel, especially doctors. Service quality, including doctor-patient interactions, and adequate healthcare facilities play an important role in ensuring patients have a good treatment experience. This study used a qualitative method with an observation approach and a literature review of previous studies related to the role of medical service quality and health facilities on physician performance. Data were analyzed to understand the relationship between patient satisfaction, service quality, health facilities, and their impact on physician performance. The results showed that high patient satisfaction was positively correlated with improved physician performance. Optimal service quality and adequate facilities create a supportive environment for doctors to perform their duties effectively. The originality of this study lies in its approach that directly links patient satisfaction with physician performance, taking into account the dual role of service quality and health facilities. In conclusion, improving patient satisfaction through good service and adequate facilities is proven to be effective in improving physician performance in health facilities.</p> 2024-12-31T00:00:00+00:00 Copyright (c) 2024 Imelda Datau, Sri Utami Ady, Nur Sayidah https://www.abnus.org/jemeb/article/view/202 The Implementation of Green Human Resource Management (Green HRM) in the Context of Students: Fostering Environmental Awareness in Campus Human Resource Management 2024-12-23T04:36:45+00:00 Wenny Desty Febrian wenny.desty.febrian@undira.ac.id Sri Utami Ady sri.utami@unitomo.ac.id Nur Sayidah wenny.desty.febrian@undira.ac.id <p>This research aims to make a significant contribution both theoretically and practically by helping to internalize sustainability principles through human resource management in higher education institutions. This qualitative research is used in this scientific article by reviewing the literature derived from the results of related scientific articles, as well as from existing international journals with reliable sources. The results of these findings are presented and the final perspective of the researcher is given as the result of input and contribution from this article. Green HRM practices play an important role in encouraging pro-environmental behavior, both among employees and students. Integration between environmental education, green transformational leadership, and an organizational culture that supports sustainability can increase awareness and engagement in green initiatives. Although students' knowledge of the environment is quite high, there is a gap between awareness and real action. Psychological factors, such as green self-identity and a willingness to make sacrifices, play an important role in motivating pro-environmental behavior. Therefore, a more personalized and holistic approach to education is needed to overcome these obstacles</p> 2024-12-31T00:00:00+00:00 Copyright (c) 2024 Wenny Desty Febrian, Sri Utami Ady, Nur Sayidah https://www.abnus.org/jemeb/article/view/204 Analysis Of Effective Communication Through Collaboration And Work Engagement To Improve The Performance Of Specialists Physician At Private Hospitals In Bandung 2025-01-01T15:15:57+00:00 Yudha Mahanatha dr.yudham@gmail.com Sri Utami sri.utami@unitomo.ac.id Nur Sayidah dr.yudham@gmail.com <p>This study aims to analyze the role of effective communication, cooperation, and work engagement in improving the performance of specialist doctors in private hospitals in Bandung. Effective communication among medical staff and hospital management is an important factor in ensuring good cooperation, which in turn can increase specialist physicians' work engagement and productivity. The method used in this research is qualitative, with a literature study approach through reviewing various scientific articles related to the performance of specialist doctors, effective communication, collaboration and work engagement in hospital services. Data analysis was conducted through coding techniques and thematic analysis to identify communication patterns, forms of collaboration, and factors that influence work engagement. The main findings of this study show that effective communication not only serves as a tool to convey information, but also plays an important role in strengthening positive working relationships, facilitating problem solving, and increasing specialists' emotional and professional engagement. High work engagement, supported by solid teamwork, was shown to contribute significantly to the improvement of specialists' performance, particularly in terms of service quality and patient satisfaction.The contribution of this study is to provide in-depth insights into the importance of communication and work engagement in the context of hospital management, particularly for specialist physicians. The findings can be used by private hospitals to design performance improvement strategies through collaborative approaches and more effective communication. The originality of this study lies in its focus on the relationship between effective communication, work engagement, and specialist physician performance, which has not been explored much in depth in the context of private hospitals in Indonesia.</p> 2024-12-31T00:00:00+00:00 Copyright (c) 2024 Yudha Mahanatha, Sri Utami, Nur Sayidah