The Effect Of Workload And Organizational Support On Employee Performance With Emotional Intelligence As An Intervening Variable At The Health Office Of Mamberamo Tengah Regency
DOI:
https://doi.org/10.52909/jbemk.v5i1.249Keywords:
Workload; Organizational Support; Emotional intelligenceAbstract
This study aims to analyze the effect of workload, organizational support, and emotional intelligence on employee performance at the Health Office of Mamberamo Tengah Regency, with emotional intelligence as an intervening variable. This study uses a quantitative method with a descriptive analysis approach and hypothesis testing through statistical tests, involving 100 respondents from the Health Office of Mamberamo Tengah Regency as the sample. The results show that workload has a significant effect on emotional intelligence, with a T-Statistics value of 3.769 and P-Values of 0.000, indicating that a higher workload can enhance employees' emotional intelligence. Organizational support has a positive effect on emotional intelligence, with a T-Statistics value of 2.650 and P-Values of 0.008. These findings suggest that the support provided by the organization, whether emotional, material, or social, can help employees manage their emotions more effectively. Employee performance is also significantly influenced by emotional intelligence, with a T-Statistics value of 3.125 and P-Values of 0.002, meaning that employees with good emotional intelligence work more effectively. Based on these findings, it is recommended that the organization improve workload management to be more balanced and provide stronger support to employees, especially in terms of direct assistance from leaders. Furthermore, it is essential to strengthen the development program of employees' emotional intelligence to help them better manage stress and work pressure, which will ultimately enhance employee performance.
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